Data Protection & Privacy

KU88's Privacy Policy

Protecting your personal information is KU88's top priority. This Privacy Policy clearly outlines what data we collect, how it is used, and the steps we take to keep your information safe.

Last Updated: 1 January 2026

How We Keep Your Data Secure

At KU88, your privacy isn't just a promise — it's backed by action.

SSL Encryption

All transactions and data transfers are protected by 256-bit SSL encryption. Your banking information is encrypted at all times.

Secure Data Storage

Your personal data is stored on secure servers. Regular security audits are conducted and unauthorized access is prevented.

Restricted Data Access

Only authorized personnel can access your information. Every access is logged and reviewed on a regular basis.

Never Sold to Third Parties

KU88 never sells your personal data to third parties. Your information is used solely to improve our services.

Cookie Controls

You can manage your cookie preferences at any time. Only essential cookies are enabled by default.

Transparent Data Policy

We always clearly state why each piece of information is being collected. No data is collected without your consent.


1 Introduction

KU88 (referred to hereinafter as "we", "us", or "KU88") is a trusted online gaming and Sports Betting platform in Bangladesh. We place the highest importance on our members' privacy and are firmly committed to protecting their personal information.

This privacy policy explains how KU88 collects, uses, stores, and where necessary shares your personal data. It applies to our website, mobile app, and all related services.

Important: By using any KU88 service, you agree to this Privacy Policy. We encourage you to read it carefully before registering.

Our Privacy Policy is written in plain, easy-to-understand language so every member can follow it with ease. If you have any questions, feel free to reach out to our support team at any time.

2 What Data We Collect

KU88 only collects information necessary to provide its services. We collect two types of data:

Directly Provided Information

Information you provide directly when registering or using our services:

Type of Information Why It Is Collected
Full Name For account identity verification and KYC purposes
Mobile Number For account verification, OTP, and communication purposes
Date of Birth To verify age (18+)
National ID / Passport For identity verification and fraud prevention
Mobile Banking Information For processing deposits and withdrawals
Address For KYC verification and legal compliance

Automatically Collected Information

When you use KU88, the following information may be collected automatically:

  • IP address and device information.
  • Browser type and version.
  • Login and logout timestamps.
  • Navigation patterns and click data on the platform.
  • Transaction history and betting activity.
  • Cookies and local storage data.

3 How We Use Your Information

Data collected is used solely for the following purposes:

  • To create, manage, and verify your account.
  • To process deposits, withdrawals, and other financial transactions.
  • To complete KYC and age verification.
  • To prevent fraud and money laundering.
  • To troubleshoot technical issues and improve service quality.
  • To manage bonuses and promotions.
  • To provide customer service and support.
  • To meet legal and regulatory obligations.
  • To ensure responsible gaming.

Marketing Communications: With your consent, we may send you SMS or email notifications about new bonuses, promotions, and updates. You can unsubscribe at any time.

4 Data Sharing & Disclosure

KU88 never sells your personal data to third parties. However, data may be shared in certain circumstances:

Service Provider Partners

To maintain service quality, we work with select trusted third parties such as payment processors, KYC verification services, and cloud storage providers. Strict confidentiality agreements are in place with all such partners.

Legal Obligations

Data may be disclosed in response to a court order, government directive, or lawful request from law enforcement. Where possible, we will attempt to notify you in advance.

Business Changes

In the event of a company merger or acquisition, your data may be transferred to the new owner. However, this privacy policy will remain in effect.

KU88 never sells or rents your data to other companies for marketing purposes.

5 Cookie Policy

KU88 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: For login sessions and security purposes. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language and theme.
  • Analytics Cookies: To understand how the site is used (consent-based).
  • Marketing Cookies: To show relevant advertisements (consent-based).

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.

6 Data Retention Period

KU88 does not retain your information longer than necessary. Our general policy is as follows:

  • Data for active accounts is retained for as long as the account remains open.
  • After account closure, data may be retained for up to 5 years for legal compliance purposes.
  • Transaction records are retained for 7 years in accordance with financial regulations.
  • Marketing data is deleted as soon as consent is withdrawn.

Request to Delete Data: You may request that your information be deleted. However, certain data may not be removable before a specified period due to legal obligations.

7 Your Rights

As a KU88 member, you have several rights regarding your personal data:

Right to Access

The right to know what information we hold about you.

Right to Rectification

The right to request correction of any inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data under certain conditions.

Right to Restrict Processing

The right to request restriction of data processing under certain circumstances.

Right to Data Portability

The right to receive your data in a structured, portable format.

Right to Object

The right to object to certain types of data processing.

To exercise these rights support@ku88-bd.com— email us or contact us via live chat. We typically respond within 30 business days.

8 Child Protection

KU88 services are strictly for users aged 18 and above. We do not knowingly collect or process information from minors.

  • Date of birth is verified at the time of registration.
  • Age verification documents may be requested if there is any doubt.
  • If a user is identified as a minor, their account will be closed immediately.

If you suspect a minor is using KU88, please immediately support@ku88-bd.comto let us know.

9 Security Measures

KU88 uses industry-standard security measures to protect your information:

  • All data transfers are protected with 256-bit SSL/TLS encryption.
  • Passwords are stored using bcrypt hashing.
  • Two-Factor Authentication (2FA) support.
  • Automatic alerts for unusual login activity.
  • Regular penetration testing and security audits.
  • Data backup and disaster recovery planning.

Your Responsibilities: You also play a role in keeping your account secure — use a strong password, never share your login details with anyone, and be cautious when using public Wi-Fi.

10 Privacy Policy Updates

KU88 may update this Privacy Policy as needed. If changes are made, you will be notified in the following ways:

  • Publishing notices on the website.
  • SMS to your registered mobile number.
  • In-app notifications after login.

For significant changes, you will be notified at least 14 days before they take effect. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11 Contact & Complaints

For any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@ku88-bd.com
  • Live Chat: daily from 8:00 AM to 12:00 AM.
  • For general inquiries, please FAQ View page.

Response Time: General requests are responded to within 24–48 hours, and formal data-related requests within 30 business days.

If you believe your privacy rights have been violated and KU88 has been unable to provide a satisfactory resolution, you have the right to file a complaint with the relevant authority.

Your information is secure — get started now

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SSL Secured Data Encrypted Never Sold to Third Parties
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